Moving Advice

Your Essential Guide to Moving Day

This guide is here to help you know what to expect on the day of your move, so that you can be as preperared as you can be for the big day.

The team arrive and do a survey of your home

The Mitchell Moves team will arrive at the time previously agreed, and do a quick survey of your home, to make a plan for your move. It’s likely that any items that need dismantling will be done first, as well as repositioning any particularly heavy or awkward items.

Waiting for the keys to your new home

If you’re purchasing a property, then it’s likely that you won’t be able to pick up the keys to your new home first thing in the morning. This is because your solicitor has to speak to the other solicitors in the chain to agree a transfer of funds. Quite often, it’s around mid morning that you can collect your keys, but if that’s not the case, then don’t panic.

Your solicitors are working behind the scenes to complete your move, and you should use this time wisely. Your removals team will be dismantling larger items of furniture and rearranging your belongings to load the van, making the most of the time.

Let your removals team know about items of specific value

Mitchell Moves always works hard to look after your property, and we treat your belongings as our own. We do ask that you let us know about items that are valuable, even if that’s sentimental value. The team will make sure we pay particular attention to these items for you.

If you followed our packing advice, you will have already labelled the boxes that are fragile. Your removals team will make sure they are safely stored in the removals van. 

Loading the van

When it comes to loading the van, you can trust the team to pack efficiently and safely. We carry safety straps, packing blankets and packaging to safely stow your belongings for the move. The team are professional movers and have a lot experience in helping people to move home, so you can trust you are in safe hands.

All of your possessions will be safely stowed ready for the journey to your new home. If you have any questions along the way, raise them with your driver or call us to have a chat.

You have the keys!

Once you have the keys, we’re set to roll. Where possible, it’s a good idea to have one person at your old house, and one at the new house. This will make sure that nothing is forgotten, and that your removals team know where to place your belongings in your new home.

Unloading at your new home

Your removals team will start to unload your property from the van into your new home. If you prefer for some items to be left in the garage, for example, then just let the us know.

Any reassembly will be done once you’re in your new home.

What if it takes more than one run in the van?

If your move is likely to take more than one trip from your current property to your new home, we will let you know ahead of the move. If this is the case, then we work with you to prioritize the items moved in your first trip.

If you need to be out of your property immediately, we can make this work for you. Just let us know if this is the case beforehand so we can make the necessary preparations.

What could go wrong?

Although it feels stressful and often like you are out of control, the main issue we face is a delay in picking up the keys to your new home. This can be very frustrating for you.

Our advice is to try and remain calm, and trust that your solicitor is working to transfer funds. If this does happen, use the time wisely to check that everything is packed, put the kettle on and trust that tomorrow it will all be over!

What can you expect of Mitchell Moves?

We work hard to make your removals as smooth as possible, from the first point of contact through to waving goodbye on the day of your move. We are a family run business and we treat each and every customer with respect. We endeavour to make your move as seamless and enjoyable as possible.

Our removals team and our office staff work hard to take the stress out of your move. From taking our shoes off in your home to making you a cup of tea, we understand that it’s the details that count. You’re in safe hands.